Returns & Exchanges
We want you to love your Nude Lucy pieces, which is why we offer a flexible 30-day return policy for all full-priced items. Please ensure your garments are in their original condition, unworn and with all tags attached, to qualify for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging or a secure mailing satchel, ensuring the return authorization form is included inside.
Post Your Item
Affix the provided shipping label to your parcel and drop it off at your nearest post office or designated collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing